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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE AND OUR SERVICES

Welcome to our website. If you continue to browse and use this website and utilise our services, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy and website disclaimer, govern Cecelia Pty Ltd (ACN 083 163 133)’s relationship with you.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us,” “Our,” and “We” refers to Cecelia Pty Ltd (ACN 083 163 133) and any of its related corporate bodies as defined by the Corporations Act 2001 (Cth) from time to time. “You” and “Your” refers to you, the client, visitor, website user, or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes where possible. By continuing to use our website after changes are made, you confirm your agreement and acceptance that these terms govern your and Cecelia Pty Ltd (ACN 083 163 133)’s rights and obligations.

LIMITATION OF LIABILITY

It is an essential pre-condition to your use of our website that you agree and accept that Cecelia Pty Ltd (ACN 083 163 133) is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or omissions in our documents or information, any goods or services we may offer, or from any other use of the website. This includes your use of, or reliance on, any third-party content, links, comments, or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51–53, 64, and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Cecelia Pty Ltd (ACN 083 163 133)’s liability for any breach of a term of this agreement is limited to:

  • the supplying of the goods or services to you again;

  • the replacement of the goods; or

  • the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

LINKS TO OTHER WEBSITES

Cecelia Pty Ltd (ACN 083 163 133) may, from time to time, provide links to other websites, advertisements, and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, approval, or arrangement between Cecelia Pty Ltd (ACN 083 163 133) and the owners of those websites. Cecelia Pty Ltd (ACN 083 163 133) takes no responsibility for any content found on linked websites.

Our website may contain information or advertisements provided by third parties, for which Cecelia Pty Ltd (ACN 083 163 133) accepts no responsibility whatsoever for any information or advice provided directly by third parties. Any such links or references are for convenience only, and we do not provide professional advice or accept liability for the information provided by third parties.

DISCLAIMER

To the fullest extent permitted by law, Cecelia Pty Ltd (ACN 083 163 133) disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Cecelia Pty Ltd (ACN 083 163 133) gives no warranty that the documents, goods, or services will be free of errors, that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we endeavour to maintain the most accurate, reliable, and up-to-date information on our website, we do not warrant or make any representations regarding the use, or results of the use, of any document, product, service, link, or information in our website as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility, and not the responsibility of Cecelia Pty Ltd (ACN 083 163 133), to bear any costs of servicing, repairs, or correction. Some exclusions or limitations may not apply to you, as the applicable law in your state or territory may not permit the exclusion of certain implied warranties. You must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it.

All psychic readings, consultations, and related services are provided for entertainment and personal insight purposes only and are not a substitute for professional advice, including but not limited to legal, financial, medical, or psychological advice. By law, we are required to inform you that our services are for entertainment purposes and should not be relied upon to make important decisions. We make no guarantee as to the accuracy, outcome, or results of any reading or service.

Cecelia Pty Ltd, Info Voice Pty Ltd, associated entities, and any agents thereof shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages that may arise from the use of our services.

YOUR PRIVACY

At Cecelia Pty Ltd (ACN 083 163 133), we are committed to protecting your privacy. We use the information we collect about you to maximise the services we provide. Cecelia Pty Ltd (ACN 083 163 133) complies with the Privacy Act 1988 (Cth) and adheres to the Australian Privacy Principles (APPs). Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. Our secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data Cecelia Pty Ltd (ACN 083 163 133) collects is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

Cecelia Pty Ltd (ACN 083 163 133) does not and will not sell or deal in personal or customer information. We may, however, use information in a general sense (without any reference to your name) to create marketing statistics, identify user demands, and assist us in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services, but not for any other use.

DISCLOSURE OF YOUR INFORMATION

Cecelia Pty Ltd (ACN 083 163 133) may be required, in certain circumstances, to disclose information in good faith where we are required to do so by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property, or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods, or services for the purpose of providing them for a fee to users, whether business or domestic, then you are a competitor of Cecelia Pty Ltd (ACN 083 163 133). We expressly exclude and do not permit you to use or access our website, to download any documents or information from it, or to obtain any such documents or information through a third party. If you breach this term, Cecelia Pty Ltd (ACN 083 163 133) will hold you fully responsible for any loss we sustain and hold you accountable for all profits made from such unpermitted use. We reserve the right to exclude and deny any person access to our website, services, or information at our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material that is owned by or licensed to us, including but not limited to the design, layout, look, appearance, trademarks, and graphics. You are not permitted to reproduce documents, information, or materials on the website for sale or use by any third party. In particular, you may not republish, upload, transmit electronically or otherwise, or distribute any of the materials, documents, or products available for download from time to time on this website.

Cecelia Pty Ltd (ACN 083 163 133) expressly reserves all copyright and trademark in all documents, information, and materials on our website and reserves the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only; and

  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content, nor may you transmit it or store it on any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the entire agreement between you and Cecelia Pty Ltd (ACN 083 163 133) concerning your use and access to our website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by legislation of the Commonwealth or any State or Territory. All implied terms, except those implied by statute and which cannot be expressly excluded, are expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would, by any applicable statute, be illegal, void, or unenforceable in any State or Territory, such clause shall not apply in that State or Territory and shall be deemed never to have been included. If a clause is legal and enforceable in any other State or Territory, it shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term shall not affect the enforceability of the remaining clauses of these terms and conditions.

JURISDICTION

This agreement and this website are governed by the laws of South Australia and Australia. By using this website, you agree to submit to the non-exclusive jurisdiction of the courts of South Australia and, where applicable, the courts of the state or territory in which you reside.

MARKETING

By utilising our phone-based services, you consent to your mobile phone number being used periodically for marketing purposes by text message. You may opt out at any time by replying “STOP” to any marketing message you receive. At no time will your mobile phone number be shared with or made available to third parties.

PREMIUM SMS SERVICES

Our premium rate SMS services do not operate as subscription services, and charges will only continue if you, as a customer, continue to send messages to the service number(s). You must be 18 years or older to use our services.

To initiate an SMS chat session, you must send the advertised keyword, along with your day and month of birth and your question.

To end an SMS chat session, simply stop sending messages to our service number(s). Sending a message containing the keyword ‘STOP’ is not necessary. At the end of any chat session, we may send two messages to you, but we will not contact you again unless further contact is initiated by you.

You will be charged the advertised per-message rate for each message pair, which includes your request and our response. For messages exceeding 160 characters, you will be charged the advertised per-message rate for each 160 characters (or part thereof). You will receive one response message for each message sent in. If you are NOT the bill payer, you must seek the bill payer’s permission before using this service.

Our Premium SMS service is available in Australia only to phones operating on the Telstra, Optus, and Vodafone networks. Please note that some carriers may block premium rate SMS for some plans; however, this block can often be removed upon request. Please contact your carrier if your messages are not being accepted.

No Guarantee of Delivery – Your transaction is charged at the rate posted on the website and in printed material. If the handset is switched off, out of range, or is incompatible, there is a possibility that the message will not reach the handset. Although we endeavour to provide the highest level of customer service, we cannot be held responsible for factors beyond our control that may affect the delivery of messages.

Our Premium SMS services comply with the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) and the ACMA Mobile Premium Services Code (C637:2011). Standard carrier charges and data rates may also apply in addition to our advertised rates.

GENERAL

Verbal abuse, emotional abuse, bullying, or excessive negative behaviour will not be tolerated on our services. If you display such behaviour, we may use whatever means are available to restrict your access to our services at our discretion.

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